Kent Sussex Industries (KSI) - Annual Satisfaction and Feedback Survey

The mission of KSI is to create opportunities for individuals with disabilities
to learn and grow. Through training, education and supportive programs and services, we
enable individuals to accomplish their personal and work-related goals.

Annual Satisfaction and Feedback Survey

Please take a few minutes to complete this questionnaire to help us in developing our programs and services to best meet the needs of the people we serve and our staff. The survey is 100% confidential, so please feel free to speak your mind. We value your input, which empowers us to do the work we do, and are asking for your help in this process.

Are you satisfied with the services that KSI provides?

Yes

Comment

Did KSI appropriately meet your needs over the past year?

Yes

Comment

Does KSI Management effectively communicate changes and matters of importance to you?

Yes

Comment

Is KSI timely in responding to requests?

Yes

Comment

Do KSI staff show a high level of professionalism?

Yes

Comment

Do you feel the participants’ interests are a priority for KSI?

Yes

Comment

Does KSI treat the people we serve with dignity and respect?

Yes

Comment

Is KSI effective at creating outcomes for the people we serve?

Yes

Comment

Is KSI effective at helping participants make progress toward their goals?

Yes

Comment

Does KSI provide a safe and healthy work environment?

Yes

Comment

Does KSI advocate and provide public awareness for our mission and the people we serve?

Yes

Comment

Are KSI transportation services a key component of our services?

Yes

Comment

In what way has KSI directly impacted your life?

What unmet needs do you see for those we serve?

What do you think KSI does well?

What do you think KSI can do better?

My Relationship to KSI Is (select one):

Program Participant

Parent/Caregiver

Funding/Referral Source

Work Crew/Volunteer Host Company

Grantor (Current/Previous)

Donor or Sponsor

KSI Staff Member

KSI Board Member

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Contact Info

301 N. Rehoboth Boulevard
Milford, DE 19963

5 Academy St
Georgetown, DE 19947

Phone: 302-422-4014
Fax: 302-422-5848

Monday - Friday
8:00am - 4:00pm

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